"...providing real visibility for management decisions..."
The Barrier:
Communications >>> Things Are NOT As They May Seem!
People Communicate Carefully:
They are NOT open and willing to share their real beliefs, understandings, and perceptions.
They fear looking stupid, getting into trouble, causing themselves problems with others, and losing respect.
Even the 'outspoken' and 'straight shooters' have carefully crafted their responses to be in concert with their goals.
Every communication they send is filtered through their preconceived notions of the environment, the 'facts', the situation, and the nature of the 'receivers'.
